Ex-Menzies chief Craig Smyth named new CEO of WFS Group

CraigSmyth photo

Worldwide Flight Services (WFS), the world’s largest air cargo handler and one of the leading providers of ground handling and technical services to the aviation industry, announced today the appointment of industry veteran Craig Smyth as CEO. Mr Smyth, former CEO of Menzies Aviation, will take over as WFS CEO on August 29.

Bastian Lueken, head of the European investment team at Platinum Equity, which acquired WFS last year, praised Mr. Smyth’s qualifications and said he is a perfect fit for the company.

“Craig has the right combination of leadership skills and industry expertise to build on WFS’s success and deliver on our long-term goals for the company,” said Mr. Lueken. “He is one of the most experienced and respected executives in the aviation services industry and has proven himself over a distinguished 20 year career.”

Mr. Smyth said he’s eager to get started and to contribute to the company’s momentum.

“I’m thrilled about the opportunity to join WFS, an ambitious and fast growing company with a sterling reputation for customer service,” said Mr. Smyth. “I look forward to engaging right away and working with our customers, employees and partners to help move the business forward and maximize its potential.”

He said he’s especially excited to relocate to Paris where he will be stationed at WFS’s Charles de Gaulle offices in Roissy.

“It’s an honor to join such a geographically diverse global company with great French heritage and a highly dedicated workforce,” Mr. Smyth added.

Mr. Smyth joins WFS following more than 20 years at John Menzies plc, where he most recently served as CEO of Menzies Aviation since 2004. Prior to that, he also served as the company’s chief financial officer. He first joined Menzies in 1993. During Mr. Smyth’s tenure, Menzies Aviation grew from small beginnings into one of the largest aviation services businesses in the world.

“Craig helped build a business from the ground up into one of the world’s top competitors,” added Mr. Lueken. “He knows the industry, he knows the customers, and he knows what it takes to be successful. We are excited for him to bring that same vision and energy to WFS.”

Mr. Smyth earned a Bachelor of Accountancy degree from the University of Glasgow and is a member of the Institute of Chartered Accountants of Scotland.

Worldwide Flight Services – Ireland are proud to be a sponsor of the FIATA 2016 World Congress

FIATA - Dublin Image


The city of Dublin, Ireland plays host to the FIATA 2016 World Congress which attracts up to 1,000 delegates and will take place this year from October 3 – 8 at the multi-award winning and iconic Convention Centre Dublin (CCD). Ireland’s industry representative body, the Irish International Freight Association (IIFA), is the local event organiser in co-operation with FIATA.

FIATA World Congress Dublin 2016 is an opportunity for C-suite executives and business owners from the global forwarding and logistics industry to gather in a single location for knowledge sharing, international networking and business development.

With over 40,000 forwarding and logistics member firms in FIATA, employing 10 million people in over 150 countries, the global forward and logistics industry plays a vital role in supporting economic activity around the world.

Commenting; Tom Thornton, President of IIFA said:

“FIATA members are the unseen and unsung heroes that enable global trade and individual economies to function smoothly day in and day out. We are particularly delighted that Mr Kunio Mikuriya, Secretary General of the World Customs Organisation (WCO) will participate at the opening of Congress in Dublin.

“Ireland first hosted the FIATA World Congress in 1981 and it is a great honour to formally invite members worldwide to visit Dublin in 2016 and participate in the industry’s annual showcase event. Those delegates who have never been to Dublin can expect a warm and hospitable embrace from our capital city.”

Announcements on other distinguished guests and speakers will be made in due course, according to IIFA.

Key themes for FIATA World Congress Dublin 2016 include anti-corruption, competition compliance, customs and borders, innovation, multi-modal, regulation and security. There is a focus also on new technologies and Congress has attracted a number of software and technological partners who will exhibit in parallel which will be of interest to those firms seeking efficiencies and / or migration to the Cloud.

In addition, the Regional Leaders Dialogue is organised along the traditional lines of Africa / Middle East; Americas; Asia Pacific; and Europe.

In parallel to the official programme, a social programme is being organised for both delegates and partners. There are few places on the planet more sociable than Dublin, replete with traditional Irish pubs, literary trails, museums and surrounding countryside activities including golf at the K Club, home of the 2006 Ryder Cup.

Worldwide Flight Services voted “International Cargo Ground Handler Of The Year ” – 24th..March 2016

Worldwide Flight Services (WFS) has topped off a year of substantial growth by winning the ‘International Cargo Ground Handler of the Year’ award presented at the Air Cargo India industry conference in Mumbai.

The award was presented to John Batten, WFS’ Executive Vice President – Business Development at a Gala Awards dinner in the city and is based on votes cast by the readersof international trade magazine STAT Times to recognise excellence in air cargo.This honour comes at a time of unprecedented growth for WFS, which is present at over 145 major airports in more than 22 countries on five continents and handles over four million tonnes of air cargo per annum for some 300 airline customers.

In October 2015, Olivier Bijaoui, Executive Chairman, President & CEO of WFS, announced that the company’s acquisition by U.S.-based Platinum Equity signalled a ‘new and excitingchapter’ in the company’s 45-year history. Since then, it has extended its global presence by acquiring a 51% majority shareholding in Fraport Cargo Services at Frankfurt Airport, Europe’s joint largest cargo airport. In January, WFS also announced its intention to purchase Consolidated Aviation Services, one of the leading cargo handlers in North America.

Barry Nassberg, WFS’ Group Chief Operating Officer, said: “We are extremely honoured to have won this prestigious award, voted for by both our customers and the industry-atlarge. Even though we continue to grow strategically and significantly around the world, our first priority is to always ensure we are meeting the service levels expected by our customers because that has been the key to our consistent growth over more than four decades. Winning this award helps to demonstrate that we are performing to the highest level and is a tribute to the professionalism of our global team.”

WFS support National Workplace Wellbeing Day


April 8th 2016 is National Workplace Wellbeing Day – WFS are supporting the Nutrition and Health Foundation Ireland in this endeavour by supplying fresh fruit for all staff to have with their lunch on 8th April 2016. For further information please click here.

Worldwide Flight Service awarded Emirates SkyCargo contract

Worldwide Flight Services (Ireland) is delighted to announce that with effect from Friday 9th January 2015 we will provide cargo handling for Emirates SkyCargo in Dublin, Cork and Shannon Airports.  

Our new additional cargo terminal at Dublin Airport (Cargo Unit 6) has been fitted out to the highest standard to meet Emirates SkyCargo standards.  A new state of the art temperature controlled facility has been installed  which will accommodate fully laden airline pallets with temperate ranges of: – 25° C to + 30° C

WFSI is delighted to have been awarded the contract and look forward to a long and successful relationship with Emirates SkyCargo.  Our contact details for Cargo Unit 6 are as follows:

Phone: 01 – 531 4250

Fax:       01 – 531 4251

E-mail:  ekoperations@wfs.ie


WFS accredited as a GDP Passport holder

Worldwide Flight Services Ireland  have recently been awarded the Good Distribution Practice (GDP)Passport.  The award follows a lengthy series of training and  process documentation.  The approved processes ensures that the quality of pharmaceutical products is maintained by means of adequate control of the numerous activities which occur during the distribution process.

Gerry Jackson, Managing Director of WFSI believes that the accreditation will further enhance the product offering to our current airlines as it will greatly assist in maintaining the pharmaceutical  process chain from the Shipper to the Airline.


GDP Logo


American Airlines, US Airways complete merger of cargo divisions


American Airlines Cargo, US Airways Cargo Officially Combine Under Single Air Waybill

FORT WORTH, Texas – American Airlines and US Airways have reached a significant milestone in their merger as the Cargo divisions combine under a single air waybill.  The new entity brings in more than $800 million each year and moves more than one billion pounds of freight and mail annually.

The Cargo teams have successfully combined 154 facilities and harmonized products since December 2013, making it the first operations division at the airline to be fully integrated.

“Today is the culmination of a lot of hard work by our Cargo employees,” said Jim Butler, president of American Airlines Cargo. “We have brought together the expertise and solutions that customers have come to rely on and the teams that are focused on restoring American Airlines as the greatest airline in the world. As of today, all booking channels are open and cargo customers have access to flights across the combined network of the world’s largest airline.”

“Becoming one cargo organization less than a year after we legally closed our merger is a tremendous achievement,” said Robert Isom, chief operating officer of American Airlines. “Today’s announcement provides great momentum in our efforts to provide our customers a seamless experience as we continue to integrate our passenger systems, route network, and loyalty programs.”

More information about products, facilities and the combined cargo network can be found at www.aacargo.com or by speaking with a customer service representative at 1-800-227-4622.

About American Airlines Cargo
American Airlines Cargo is a division of American Airlines Group, the holding company for American Airlines and US Airways. American provides one of the largest cargo networks in the world with cargo terminals and interline connections across the globe.

Every day, American transports cargo between major cities in the United States, Europe, Canada, Mexico, the Caribbean, Latin America and Asia. Together with wholly owned and third-party regional carriers operating as American Eagle and US Airways Express, the airlines operate an average of nearly 6,700 flights per day to 339 destinations in 54 countries from its hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix and Washington, D.C.

Worldwide Flight Services – Ireland awarded AEO status

Worldwide Flight Services – Ireland (WFSI) is delighted to announce that they have been awarded AEO status by Irish Revenue effective 13th August 2014.

Upon receiving AEO status Gerry Jackson, Managing Director of WFSI stated that “The award of AEO status, which is accepted in 28 EU member states is a significant milestone for us. WFSI is the first and only Cargo Handling Agent in Ireland to achieve this accreditation.”   

AEO status implies that apart from being reliable in the traditional financial and customs terms, your organisation is also compliant in respect of security and safety standards and can therefore be considered as a “secure“ trader and thus a reliable trading partner. This status will enable WFSI benefit from a number of customs incentives when sending or receiving goods into or out of the European Union.

AEO certificate pres

Worldwide Flight Services Ireland receiving AEO certificate from Irish Revenue

  Gerry Jackson, Managing Director, Worldwide Flight Services Ireland; Kealan Horan, Revenue Commissioners and Brendan Byrne, Finance Director, Worldwide Flight Services Ireland.


AEO logo with cert number

Worldwide Flight Services-Ireland prepares for eManifest

Revenue, the Irish government department responsible for Customs, is implementing an e- Manifest system from the 18th October 2014. They will have communicated directly with airlines, handlers, shippers, agents etc. about this over the past 18 months.

The purpose of the e-Manifest system is to ensure that Revenue is made aware of ALL Import and Export shipments arriving into or leaving Ireland by air or sea. This relates to all goods both Community and Non-Community. Revenue needs to be advised of Imports prior to arrival and Exports need to be advised within 24 hours of aircraft or truck departure.

The good news is that for airlines supplying ICS messages for Imports today that system can also be used to satisfy e-Manifest requirements…..however this does not address Exports.

Worldwide Flight Services Ireland (WFSI) is currently engaged with a number IT solution providers one of whom will supply us with a system to enable us to submit e-manifests on our customers’ behalf. The selected solution will obviously be dependent on airlines, agents, handlers, forwarders etc. all inputting accurate data and then this data being sent electronically to WFSI.

WFSI plans to start testing this solution in September to ensure we are ready for the go-live date in October.

WestJet chooses Ireland for inaugural service to Europe

WFS has been awarded the cargo handling contract for WestJet.  From June 15, 2014, to October 25, 2014, WestJet begins non-stop flights to Dublin from St. John’s, Newfoundland, direct (same-aircraft) flights from Toronto and connections from across WestJet’s network.

Highlights of the new Dublin service include:

  • New daily non-stop flights between St. John’s and Dublin
  • New daily direct (same-aircraft) flights between Toronto and Dublin
  • New daily non-stop flights between Ottawa and St. John’s connecting to Dublin
  • Daily connections between Dublin and Halifax, Montreal, Vancouver, Calgary, Edmonton, Winnipeg and other cities across WestJet’s network
  • All flights will be operated by Boeing Next-Generation 737-700 series aircraft.

This is good news to the 160,000 people that are expected to travel between Ireland and Canada this summer.  Visitors on both sides then have access to hundreds of destinations via their favourite local low-cost carriers, taking them on affordable adventures across WestJet’s extensive network and to more than 100 non-stop European destinations.




Cargo Unit 5
Dublin Airport
Co. Dublin
K67 V072
+353 1 8446 170
+353 1 8444 775
Cargo Unit 6
Dublin Airport
Co. Dublin
K67 R866
+353 1 531 4250
+353 1 531 4251
Cargo Terminal 3
Shannon Airport
Co. Clare
V14 VR66
+353 61 650 010
+353 61 704 952
Cargo Terminal 2
Cork Airport
Co. Cork
T12 DW24
+353 21 242 7148
+353 21 480 9019

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